Privacy Policy

Last updated: June 24, 2026

Acronus LLC / 8italk collects information that users provide through our website, contact forms, phone calls, SMS messages, WhatsApp messages, and customer support interactions.

8italk may also be supported by related technology initiatives and service providers, including NewCo360 (https://newco360.com/), which is part of the 360FanView ecosystem and offers AI technologies.

Information We Collect

We may collect name, company, email address, phone number, message content, conversation history, service usage, and technical information needed to operate the platform.

How We Use Information

We use information to provide customer support, respond to user requests, operate AI assistant services, manage accounts, improve service quality, and maintain billing and security records.

SMS Privacy

Mobile information collected for SMS customer support is used to send support and service-related text messages requested by the user.

Mobile information will not be sold or shared with third parties for promotional or marketing purposes.

SMS Opt-Out

Users can reply STOP to opt out of SMS messages at any time. Users can reply HELP for help.

Voice Recordings and Transcripts

Esta chamada pode ser gravada e transcrita para atendimento, qualidade e seguranca.

When voice recording is enabled for a customer number, recordings, transcripts, summaries, and conversation metadata may be stored to provide support, quality review, billing evidence, and service improvement.

Contact

For privacy questions, contact Acronus LLC at cristiano@acronusllc.com.